Privacy Policy

Who will use my data?

Select Personal Introductions Ltd. 

What for?

Depending on what you have given us permission to use your data for, we will store and process your personal data in order to allow us to contact you in the form of an email newsletter, offering products, services, and information that we believe may be of interest to you, and contacting you by telephone, email or post regarding purchases/services that you place through the website. We will also store your purchase details. We do not store or process your payment card details on our systems. All payments are processed securely by independent third-party payment providers. These providers handle your payment information in accordance with their own privacy and security policies.

We also collect information from your devices (including mobile devices) and applications you use to access and use any part of our website, applications or services (for example, we may collect the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, and how you use the site). We may do this by using cookies or similar technologies.

What data will be stored?

We will store your application and registration details, usage information, transaction records, and any preference information we collect as part of your use of our website and services.

What data will be shared?

We will only share your personal information with third parties where it is necessary to provide our services, fulfil our contractual or legal obligations, or as otherwise permitted by law.

We may transfer your personal data outside the United Kingdom (and, where relevant, the European Economic Area). Where we do so, we will ensure that appropriate safeguards are in place to protect your information, in line with applicable data protection laws. For example, our email newsletters are sent using third-party marketing platforms that process your data solely for the purpose of delivering our communications.

We may also share your information with regulators, government authorities, or law enforcement agencies where required to do so by law.

Who can access my data?

We will never sell, share or otherwise distribute your data to any third party, unless necessary for the processing of the data.

We will share your information with any regulator or legal body that requests it in accordance with the law.

How is my data kept secure?

We will store personal data on secure servers, which may be processed in the United Kingdom, the European Union, and Canada. All such processing shall comply with the UK GDPR, the Data Protection Act 2018, and, where applicable, the EU GDPR and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

We use industry-standard security protocols/technology to secure data.

Full Policy

Select Personal Introductions Ltd. take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. We will never sell, share or use your personal information other than as described here.

About this privacy policy

This policy sets out how we will use and share the information that you give us. This policy describes your relationship with Select Personal Introductions Ltd.

We aim to process information about you fairly and in a transparent manner and the aim of this document is to provide you with sufficient information for you to be able to understand what we are doing with your data. If you are unsure how we are handling information about you or you think we could improve our privacy information please contact the data controller using the contact details listed below.

Who are we and how to contact us

Select Personal Introductions Ltd. is a dating service and is registered in England and registered with the Information Commissioner’s Office under the Data Protection Act 1998. The data officer is Mrs. S Lambert.

You can get in touch with us in any of the following ways:

Email: [email protected]

Phone: +44 (0)161 872 3900 (office hours 09:00 – 18:00 GMT, Monday – Friday)

Website contact form: https://www.selectservices.co.uk/contact/

By post: Mrs. S Lambert, Data Officer, Select Personal Introductions Ltd., 111 Piccadilly, Manchester, M1 2HY

How to change your preferences

You can unsubscribe from our newsletter at any time by clicking the “Unsubscribe” button in any newsletter email you receive from us. For all other changes, please contact us by one of the methods listed above.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

How we operate

We operate in line with the UK GDPR, the Data Protection Act 2018, and, where applicable, the EU GDPR. We are committed to maintaining your personal rights and allow all users to change or withdraw their opt-in options at any time. We will also advise you on how to complain to the relevant authorities, namely the Information Commissioner’s Office.

Who this privacy policy applies to

This policy relates to users of the Select Personal Introductions website and its services (www.selectservices.co.uk) and subscribers to the email newsletter.

Lawful Basis for Processing
We process personal data where it is necessary to provide our services to you, to take steps at your request prior to entering into a contract, to comply with our legal obligations, for our legitimate business interests, or on the basis of your consent (particularly where we process special category data).

Categories of Data
The personal data we may collect and process includes:

• Information you provide to us when making an enquiry, registering with us, or using our services (such as your contact details, background information, lifestyle information, personal preferences, and the type of partner you are seeking).

• Special category data, where you choose to provide it, such as details about your health, religious or philosophical beliefs, sexual orientation, ethnicity, or other sensitive information. We will only process this type of information with your explicit consent.

• Information relating to your interactions with our website and services, including usage data, meta data, communications, and transaction records.

• Information we generate or store as part of our ongoing relationship with you.

Scope of Consent

By submitting your personal data on this site, you are affirming your explicit consent for such information to be used in accordance with this privacy policy. You will be able to withdraw that consent at any time by the methods described.

Opting out at a later date

Where processing is based on consent, you may amend or withdraw your consent at any time. You also have the right to object to certain types of processing. We shall respect and uphold all rights granted to data subjects under the UK GDPR and the Data Protection Act 2018 (and, where applicable, the EU GDPR. If you have any comments or wish to complain please contact us via the contact details above.

How we store and process your data

Your account data may be collected, stored, and processed in the United Kingdom, the European Union (in compliance with the UK GDPR and, where relevant, the EU GDPR), and Canada (in compliance with the UK GDPR and Canada’s Personal Information Protection and Electronic Documents Act – PIPEDA). In order to provide updates and offers that may be of interest to you we use recognised third parties to take payment, process email newsletters, assist with SMS messaging and calls, manage our company accounts, manage and update our database systems and provide banking services. We will store application forms/profiles, submissions, transactions records, and order data for up to 7 years or for as long as required by UK financial and company regulations. These third parties may operate outside the EU. Select Personal Introductions Ltd. doesn’t allow third parties to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with providing its services.

Uses of your data

We undertake the activities above for the following reasons:

• In the pursuit of our legitimate interests as a commercial organisation, including the marketing and promotion of our brand, products, and services.

• To fulfil any contractual obligations we may have when you purchase services from us.

• Based on your consent, where this is required by law.

• In connection with any actual or prospective sale, transfer, merger, restructuring, or acquisition of all or part of our business.

Our obligations

We are a data controller. In relation to the information that you provide to us, we are legally responsible for how that information is handled.

We shall comply with the UK General Data Protection Regulation and the Data Protection Act 2018 in the way we collect, use, and share your personal data. Where applicable, we shall also comply with the EU General Data Protection Regulation. In particular, this means that we shall only use your personal data:

• Fairly and lawfully

• As set out in the legislation and this policy

• To the extent necessary for these purposes

We will process your personal data ourselves as the data processor. We will take reasonable precautions to safeguard the personal information that you supply.

Select Personal Introductions Ltd. may from time to time use your information for marketing, account management or relationship management purposes. The main purpose of this is to provide you with information about goods and services which we may think may be of interest to you and/or to maintain any existing relationship we may have with you.

You may register on the website to receive newsletters and other information.

Marketing Communications

If you provide your contact details to us, we may use them to send you newsletters, updates, and offers about our services. We will only send you marketing communications where we have a lawful basis to do so under data protection laws, such as your consent or our legitimate interests in promoting our services.

You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. If you opt out, we will stop using your contact details for marketing purposes, but we may still retain them where necessary for other lawful purposes, such as providing our services or complying with legal obligations.

We retain marketing contact details for as long as you remain subscribed or otherwise engaged with our marketing communications. If you unsubscribe or object to marketing, we will remove you from our marketing lists promptly, though we may keep a minimal record to ensure your preference is respected.

Third Parties

Your data is not shared with any third parties other than as described here.

Third party websites

Our website may contain links to other websites of interest. We are not responsible for the privacy policies or practices of third party websites that may be linked to this website. We do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We [may] use [both] [“session” cookies] [and “persistent” cookies] on the website. We may use the session cookies to keep track of you whilst you navigate the website. We may use the persistent cookies to: enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

Google’s privacy policy is available here

Security

We will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours. If you have any queries or concerns about your data usage please contact us.

Legitimate Interests

In accordance with the Data Protection Act 2018 and the UK GDPR, we may share certain personal data with third parties for non-marketing purposes, including identification and fraud prevention, credit and risk assessment and management, and debt collection.

Contacting us, exercising your information rights and complaints

Information rights: 

• Your right of access
You have the right to ask us for copies of your personal information. However, there are some exemptions, which means you may not always receive all the information we process. 

• Your right to rectification
You have the right to ask us to rectify information you think is inaccurate.

• Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances, i.e. where the data is no longer necessary.

• Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.

• Your right to object to processing
You have the right to object to the processing of your data.

• Your right to data portability
You have the right to request that your data is transmitted in a machine-readable format (if held electronically) to another data controller for the purpose of fulfilling the performance of a contract, if technically feasible. Based on consent.

Data Retention – Recordings

At Select Personal Introductions, we value the privacy and security of all individuals involved in our services. The Data Retention practices outline how we handle recordings made during meetings and interactions with clients, particularly in relation to onboarding processes.

• Purpose of Recordings

Recordings
We may make recordings during our interactions with you, such as discovery calls, consultations, or onboarding, to ensure accurate documentation and clarity of communication. These recordings may contain personal information and are handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as well as, where relevant, the EU General Data Protection Regulation (EU GDPR).

• Data Retention Period

Recordings made during our interactions with you are retained for as long as is necessary to manage your enquiry or provide our services to you. If you become a client, recordings may be kept for the duration of your relationship with us, as they form part of your client record. If you do not proceed with our services, recordings will typically be securely deleted within 30 days of your last interaction, unless a longer retention period is required by law or is necessary to establish, exercise, or defend legal claims. We may retain your contact details separately for marketing purposes in accordance with this Privacy Policy and applicable data protection laws.

• Marketing data: If you subscribe to our newsletters or marketing communications, we will retain your contact details until you opt out or unsubscribe.

• Financial and service records: We will retain submissions, transaction records, and payment-related data for up to 7 years, or for as long as required under UK financial and company regulations.

Your Rights
If you have any questions or comments about this Privacy Policy, wish to exercise your information rights in connection with the personal data you have shared with us, or make a complaint, please contact the Data Protection Officer at Select Personal Introductions Ltd (details above).

You have the right to make a Subject Access Request (SAR). Where communications also contain information about one of our consultants or another individual, we will take reasonable steps to provide you with access to your personal data while protecting the rights and privacy of others. This may mean redacting or limiting certain parts of the information where necessary.

We will respond to SARs without charge and within one month of receipt, in line with data protection law. We reserve the right to charge a reasonable fee for administrative costs if a request is manifestly unfounded, excessive, or repetitive. We comply fully with applicable data protection legislation and will cooperate with investigations or requests from the appropriate authorities.

Intellectual property rights

All materials within the website and the use of the service are the intellectual property of Select Personal Introductions Ltd. Such materials may not be copied, distributed or saved. These conditions of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.

Changes to this privacy policy

We may update or amend this Privacy Policy from time to time. Any changes will be published on this page, and the date of the most recent revision will appear at the bottom. If we make significant changes, we may also notify you by other means, such as by email. Where required by law, we will obtain your consent before implementing such changes.

If you do not agree to any changes, you should discontinue your use of the Site and our services. We encourage you to review this page regularly to stay informed about how we protect your personal information.

This Privacy Policy was last updated on 02/09/2025.

Area Covered:

Cheshire | Chester | Lancashire | London | Leeds | Liverpool | Manchester | Merseyside | North Wales | South Cumbria | West Yorkshire | Wirral