Terms and Conditions
The agreement will commence on the date that the Agency accepts payment (inclusive of VAT), and as such, the Client is subject to these terms and the terms of the agreement provided.
Clients are required to be unattached and no longer living at the same address as a former partner. They are interviewed, and their identification is verified and checked.
The Service
The Agency will undertake partner searches on the premise that all information provided by the Client and its client base is true, accurate and in no way misleading. The Agency advises that all Clients check the validity of the information provided for which the Agency accepts no liability whatsoever.
The Agency will provide introductions based on the requested criteria as contained in the additional membership agreement terms, which, in the Agency’s opinion, using information supplied and materials used by the Agency are most nearly compatible. The Agency makes no implied or express warranties to do anything other than arrange introductions and makes no guarantee that any given introduction will satisfy all the criteria.
The Client agrees to hold all confidential and/or proprietary information in trust and confidence and agrees that all information and details provided to the Client by the Agency shall be used only for the contemplated purpose and not for any other purpose or disclosed to any third party under any circumstances whatsoever.
Cancellation Rights
The Agency offers the Client a fourteen-day cooling-off period in which to cancel this agreement. The fourteen-day cooling-off period starts the day after the client agrees to go ahead with the service. Any payment made to the Agency within the fourteen days will be processed as normal.
If the Client wishes to cancel this agreement within the first fourteen days and prior to the expiration of the fourteenth day, the Client must do so by completing and sending the Agency a clear written notification of cancellation by email to [email protected] or in writing to Select, 111 Piccadilly, Manchester M1 2HY.
If the Client gives consent to start the service within the fourteen-day cooling-off period and subsequently cancels within the fourteen days, then the Agency has the right to charge the Client for any work/services provided up until the point when the Agency receives the Client cancellation notice and will provide a partial/proportional refund accordingly. Specifically, the following deductions from the Clients refund will be applied where applicable: consultation £200; profile processing £195; data entry, initial searches and administration £100; other associated services if applicable £75 – £250.
The Client may terminate their membership at any time following the fourteen-day cooling-off period by providing the Agency with written notice at least 30 days before the intended termination date. The Client acknowledges and agrees that the Agency shall retain the full registration fee to cover the upfront investment of time and resources, which includes, but is not limited to, interviewing, communications, payment processing, account management, administration, personal data entry and profile updates, preliminary checks, photograph uploads, and initial partner searches. The Client further understands and agrees that once the service has commenced, the Agency is not liable to refund any fees.
The Client acknowledges that certain services provided by the Agency may incur additional fees beyond the standard registration fees. These additional fees will be clearly communicated to the Client prior to the provision of the service, and the Client’s consent will be obtained before any such charges are incurred. The Client agrees to pay any such additional fees in accordance with the terms specified in the Agency’s membership agreement.
We reserve all rights to terminate the agreement in the following circumstances:
- Where the Client has breached the confidentiality of another member to any other third party by the act of providing access to another Client’s private information.
- Where, in our sole opinion, the Client’s behaviour is considered inappropriate either towards another member or a member of staff. This includes (but is not limited to) any manner/communication that is abusive or deemed offensive, is dishonest, fraudulent, of a criminal or malicious nature and/or derogatory, defamatory, slanderous or libellous against the Agency or another Client to any third party.
- Where the Client has provided false and/or misleading information.
- Where the Agency has received a serious complaint about the Client and where, in the sole opinion of the Agency, the complaint is considered justified.
- Where the Client has breached some other term of the membership agreement.
General
For operational reasons, the Client’s agreement may be reassigned if the Agency (at any stage) feels that it would be beneficial to connect to other relevant businesses or chooses to transfer and/or reorganise the business structure. Otherwise, the agreement is non-transferable. The Agency adheres to the Data Protection Act, and as such, the Agency will treat the Client’s information in strict confidence. It will not share such information without the Client’s consent to any third party outside of Select, its business organisation and activities and/or personal introduction agencies industry where it is necessary to carry out its duties/obligations.
The terms of membership will be subject to English law, and the English courts will have jurisdiction in any respect. If any provision is found by an English court to be unenforceable, this shall not affect any other provision of the agreement, and as such, all other provisions will remain in full force and effect.