Terms and Conditions
The agreement will commence on the date that the Agency accepts payment (inclusive of VAT) and as such the Client is subject to these terms and the terms of the agreement provided.
Clients’ are required to be unattached and no longer living at the same address as a former partner. Clients’ are interviewed and identification is verified and checked.
The Agency will undertake partner searches on the premise that all information provided by the Client and its client base is true, accurate and in no way misleading. The Agency advises that all Clients check the validity of the information provided for which the Agency accepts no liability whatsoever.
The Agency will provide introductions based on the requested criteria as contained in the agreement and which in the Agency’s opinion, using information supplied and materials used by the Agency are most nearly compatible. The Agency makes no implied or express warranties to do anything other than arrange introductions and makes no guarantee that any given introduction will satisfy all the criteria.
The Client agrees to hold all confidential and / or proprietary information in trust and confidence and agrees that all information and details provided to the Client by the Agency shall be used only for the contemplated purpose, and not for any other purpose or disclosed to any third party under any circumstances whatsoever.
The Agency offers the Client a fourteen-day cooling off period in which to cancel this agreement. Any payment made to the Agency within the fourteen days will be processed as normal.
The Client agrees to pay the agency, in addition to the registration fee, a monthly fee on the basis of a 30 day rolling contract. The agreement will ‘roll on’ and introductions will be provided unless the Client informs the Agency otherwise. The Client has the right to ‘opt in and out’ of receiving introductions. 30 days notice is required by the Agency to opt out. Upon such notice no further introductions and no further payments will be due until the Client chooses to ‘opt in’ again, when introductions and payments will resume.
If the Client wishes to cancel the agreement within the fourteen days and prior to the expiration of the fourteenth day, the Client must do so by completing and sending to the Agency the cancellation form which is attached to the welcome pack, or by providing to the Agency a clear written notification of cancellation to: Select, 111 Piccadilly, Manchester, M1 2HY. Initial fees for administration (£100), interview (£100 – telephone interview, £200 – face to face meeting) and profile processing (£145) will be retained by the Agency.
The Client may terminate the agreement at any time after the fourteen-day cooling off period by giving written notice to the Agency 30 days before the date you want to end the agreement. However, the Client agrees and fully accepts that the full registration fee will be retained by the Agency to cover the up-front investment of time and effort in interviewing, communications, payment processes, assigned account management and administration, personal data input, preliminary checks, photograph upload, initial partner searches and the full set-up of your private members page on the Select HUB giving you access to various exclusive offers and discounts, including holidays and singles events and important dating information. This area also reiterates our procedures, offers advice and guidelines, and provides you with our FAQ’s and contact information, which is regularly updated. Once the service has commenced the Agency will not be liable to refund any fee.
We reserve all rights to terminate the agreement in the following circumstances:
- Where the Client has breached the confidentiality of another member to any other third party by the act of providing access to another Client’s private information.
- Where in our sole opinion the Client’s behaviour is considered inappropriate either towards another member or a member of staff. This includes (but is not limited to) any manner / communication that is abusive or deemed offensive, is dishonest, fraudulent, of a criminal or malicious nature and / or derogatory, defamatory, slanderous or libellous against the Agency or another Client to any third party.
- Where the Client has provided false and / or misleading information.
- Where the Agency has received a serious complaint about the Client and where in the sole opinion of the Agency the complaint is considered as justified.
- Where the Client has breached some other term of the membership agreement.
For operational reasons the Client’s agreement may be reassigned if the Agency (at any stage) feels that it would be beneficial to connect to other relevant businesses or chooses to transfer and / or reorganise the business structure. Otherwise the agreement is non-transferable. The Agency adheres to the Data Protection Act and as such the Agency will treat the Client’s information in strict confidence and will not share such information without the Client’s consent to any third party outside of Select, its business organisation and activities and / or personal introduction agencies industry where it is necessary to carry out its duties / obligations.
The terms of membership will be subject to English law, and the English courts will have jurisdiction in any respect. If any provision is found by an English court to be unenforceable then this shall not affect any other provision of the agreement and as such all other provisions will remain in full force and effect.